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or text 4949 to 88802

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Passenger claims

Can I claim?

If you are a passenger in a vehicle that’s involved in an accident you can make a claim for your injuries.

It’s important to remember, that as a passenger you are the innocent victim and if you have been injured in the accident, then you are entitled to make a claim – and receive personal injury compensation.

Here at Recovery Assist, we can explain what affect your claim will have on the driver. Generally your driver will have an insurance policy so it shouldn’t cost them a penny.

Who is at fault and which insurance company ultimately has to pay out depends on the accident circumstances. Our team of experienced, personal injury solicitors can assess your case and advise you as to likely outcome.

Many people believe it is just the driver of the vehicle who is able to claim compensation for injuries sustained in a road accident. But as a passenger, you have the same rights if you have been injured.

And you can still claim if the crash was the fault of the driver of the other vehicle or vehicles involved.

Perhaps you were a passenger on a bus or in a taxi and you have suffered an injury as a result of an accident with another vehicle or as a result of your driver’s erratic driving? Under these circumstances you may also have a claim, click here to read more about Bus claims. 

Was a friend or family member driving?

Some people worry about making a claim, especially if they were being driven by a friend or relative, and that person was responsible for the accident.

At Recovery Assist, we know from experience that some people think twice about claiming compensation against someone they know. But think about this: Your compensation could aid your recovery, and, if your claim is successful, your friend or family member’s insurance company will pay the compensation. So you needn’t worry about your friend or family member being out of pocket.

The vehicle I travelled in was at fault

One of the most common misconceptions when it comes to making a claim for passenger compensation after a road accident is that you are unable to claim if you were in the vehicle that caused the accident.

This is not the case. As long as you were not the person at the wheel at the time of the accident you are perfectly entitled to make a claim against the driver of the car. It is after all his or her responsibility to drive safely and to avoid having any accidents whilst you are their passenger.

What if the driver has no insurance?

All drivers are, of course, required by law to have motor insurance to cover them in the event that a compensation claim is made against them.

However, if the driver of the vehicle that caused the accident did not have insurance, you may still be able to make a passenger claim through the Motor Insurers’ Bureau (MIB.) The MIB is a body which was set up for this exact purpose - to compensate the victims of negligent uninsured drivers, or drivers who leave the scene of an accident and can’t be traced.

Tips for passengers

  • Try and get the registration number of the vehicle you were travelling in
  • Ask for the driver’s name
  • Make a note of where the accident happened
  • Take photographs if possible
  • Make a note of names and numbers of any witnesses
  • If the accident happened on a bus, make a note of the number and the route. You should also keep a copy of your ticket, speak to other passengers and ask for their contact details as they may be willing to act as witnesses
  • Claim for the cost of replacing or repairing any items of yours that were damaged or lost in the crash
  • Claim for lost earnings or income due to time off work following the accident
  • Arrange free physiotherapy sessions to alleviate some of the most common symptoms that victims of road traffic accidents sustain, such as whiplash and soft tissue injuries to the neck and back

What can I claim for?

As well as recovering passenger compensation for your injuries, we will help you to:

Expert advice

If you’re thinking about making an accident claim for injury compensation and you need expert advice quickly, then talk to a member of the Recovery Assist team.

All our members are experienced lawyers, skilled in the field of passenger claims. We can offer independent free advice, based on your individual circumstances, and if we do act for you, we do so on a ‘no win, no fee basis.’

Our mission is to help you succeed in winning the compensation you deserve. So call today and let us do all the hard work for you. It couldn’t be simpler.

While we are acting for you, we will keep you fully updated about the progress your claim by phone, letter or e-mail – whichever method you prefer.

So claim now for your car crash injury and get the compensation you’re owed!


Call Us on 0161 762 4949

Text 4949 to 88802


Don't Delay Call Today 0161 762 4949

or text 4949 to 88802

(standard network rates apply)
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Debra Gillibrand

"Recovery Assist has been great all the way through.  If my case and the way it was handled are anything to go by then they will do very well."

Margaret Povey

"I would like to thank Recovery Assist very much for the fantastic service you have provided for me and the final outcome.  I will be recommending you to my family and friends."

Philip Stirzaker

"Thank you Recovery Assist for such a fast and efficient solution to my claim."

Dawn Gallagher

"I would like to thank Recovery Assist for their service.  It’s been a pleasure meeting the staff and their service was top notch; I was very pleased with the outcome of all their hard work and what has done for me.  Thank you lots."

Graham Hornsey

"I was very happy with the excellent service I received. The staff were always very helpful and kept me well informed of the progress of my claim.  Thank you."

Nick Reed

"Excellent speedy service. Thanks!"

Mr R.C

"Recovery Assist has been fantastic and I am extremely satisfied with the services I have received. I couldn’t have asked for anything better!  Great work!"

David Anglin

"The staff at Recovery Assist were always very prompt in answering calls and providing me with information which I needed."

Peter Burchill

"Thanks for all your help in getting my case sorted and arranging physio for me.  The claim was handled professionally and in a timely manner."

Stuart Forster

"Outstanding work and Aidan has been amazing.  I have other work being dealt with by him and I would not hesitate to use Recovery Assist again."

Linda Spruce

"Excellent service, the staff were very professional and explained everything to me with regards my claim. I would definitely use Recovery Assist again."

Paul Curtis

"Thank you for making the whole process so straightforward and hassle-free."

Miss L. H

"At first I was wary of using a service that I found on the internet but the quality of the service was outstanding.  I cannot emphasise enough that every aspect of the service was excellent from the politeness of anyone answering the phones to the quality of service from the staff members.  Many thanks.  Highly recommended company."

Gary Wignall

"Recovery Assist made everything so simple after my traumatic experience.  You can trust their service 100%!"

Michael Lavery

"I found Recovery Assist very helpful with all my case work and keeping me up to date."

Brian Flanagan

"I’ll take this opportunity to thank yourself and your staff for the support and help you have provided during this period.  All queries were dealt with in a friendly and efficient manner and made this, my first accident in 50 years of driving, much easier to deal with.  Much appreciated."

Lynne Woodward

"The service you provided was very professional; I cannot fault it in anyway at all. I think your staff are a credit to you. Would definitely recommend your services. "

Maria Riches

"Faultless.  Very impressed with the service."